It's tough to talk to your clients about money, especially when they may have been affected by COVID-19. Before losing hope that you will never get paid, try a kinder approach - send a friendly reminder letter to your client.
Often a letter that states the facts, when the invoice was sent, when it was due and agreed terms, may be all that is needed to prompt your client to pay. Here's how to let them know that you're willing to work out payment plans or other arrangements if their business has suffered due to the virus and lockdown.
Download a sample collections letter, in mail and email format, to remind clients that their payment is past due.