The holidays may put a strain on you as an individual but end-of-year accounts receivable follow-up could put a strain on your business. It can be challenging to review overdue invoices and the potential of bad debt write offs and stay in the giving spirit. If cash flow is strained, a business owner may feel resentful of those clients who still owe on invoices. Treating your clients well, however, is necessary for retaining those relationships. B2B sales cycles take longer so your clients are important, even when their invoices are unpaid.
Here are 5 best practices for treating your clients well during the holidays, even when they owe you money.