Top B2B & Debt Collections Blogs

If this blog is anything, we hope that it's helpful to small and growing businesses. Our focus is intended to offer education on getting organized, retaining clients and ensuring that your invoices are paid in a timely manner.  

We've reviewed the most popular blog posts and topics so that we can bring more of the same to our readers. If you have any suggestions, please leave us a comment so we continue bringing you helpful tips to employ in your business.

Top B2B & Debt Collections Blogs

Should You Handle an Invoice Dispute in Person?

If the thought of an uncomfortable meeting with your client makes your stomach hurt, you're probably already shuddering at the title of this post. Invoice disputes usually mean that the client owes you money and is simply unwilling to pay what you're asking. Is it possible to figure out a solution to this situation with an in-person meeting? 

Should you handle an invoice dispute in person?

Here's What to Say and Do When You're Firing a Client

No one goes into a relationship, business or otherwise, planning how to end it. Firing a client is an unfortunate necessity when things go terribly wrong. The first thing to determine is your last straw. This client may be:

  • consistently asking for services beyond the scope of the contract.
  • pushing back on everything they're paying you for.
  • difficult to work with.
  • not paying you for all of the work you've already done.

Now that you know you've had enough, do you know what to do next?

Here's what to say and do when you're firing a client.

10 Ways to Get B2B Clients to Pay Invoices Faster

When a client owes you money, any interaction can be strained or even awkward. You want to maintain a good quality business relationship but you also have to talk about money... and that can be an uncomfortable conversation. While there are no guarantees that your clients will always pay on time, there are some things that you can do to get them to pay faster. 

10 ways to get your clients to pay their invoices faster.

Tips for Negotiating Money with Clients

In business relationships, money is part of the equation. The thing to remember is that both parties are looking for value and trust. Your client may ask for discounts. You may want to be paid up front. Your client may need to settle old debts with you. These conversations don't have to be uncomfortable if you know where to start. 

Here some tips for negotiating money with your clients.

Client changed their mind mid-project. Can we still get paid?

On this blog, we stress the importance of signed agreements, payment terms and getting everything in writing. This can seem like yet another step in the B2B relationship process but if you want to get paid, it's completely necessary to have proof that both parties knew what was expected of them.

As a great example, a poster on Reddit asks, "Am I the a$$hole for invoicing a client when they changed their mind?"

In this particular case, the client requested work on a website and then changed their mind during project. When the website developers invoiced the client for what had been done, she refused to pay because she didn't have a completed project... yet she had asked them to stop work because she found a cheaper alternative.

Can this website development agency still get paid when the client changes their mind?

Top 10 Tips to Know When To Take Your Client to Court

When you're running a business, especially a business that works with other businesses, you know the hard fought battle that it takes to build a long-standing relationship. You have to earn the trust of your client so they know that your products or services are available to help their business be better. That relationship can turn sour if you've committed to your agreement and they're not paying you for it.  Instead of taking it personally, it may be time to litigate.

Top 10 Tips to Know When To Take Your Client to Court.

Here's a Collections Checklist & Workflow for Delinquent Accounts

Collecting on your accounts is part of normal, healthy accounts receivable management. When invoices or accounts aren't paid on time, however, your business should have a documented process for collections.  Your payment terms and collections policy will be clearly stated on your contract agreements and on your invoices.  

Within this post are best practices for contacting your accounts, when, how often and by what means. Read more to build out a collections checklist and workflow for debt collections. 

Here's a Collections Checklist & Workflow for Delinquent Accounts

What is Commercial Debt Collection?

You might feel a bit uneasy when you hear the term "Debt Collection".  It could conjure memories of unwanted phone calls or uncomfortable conversations about money.  You may be thinking of Consumer debt collections. However there are differences between Consumer and Commercial collections:

  • Commercial debt collections, or business-to-business (B2B) collections, is used by businesses who sell or work with other businesses. Examples include creative agencies, consulting, manufacturing and freelance writing.

  • Consumer debt collections refers to businesses who work with consumers - such as retail, utility companies, healthcare - and is used to collect when consumers owe money.

Read more to learn about commercial debt collection, regulations around the process and if it can work for your business.

Three Proven Ways to Deal with Delinquent Customer Accounts

Nothing is more frustrating to a business owner than delinquent customer accounts. Delinquent accounts and unpaid invoices means lack of cash, strained client relationships, added stress and more. Unfortunately, according to a recent survey, more than 80% of small business invoices are 30 days past due.  

To avoid becoming part of the rising statistics, follow these 3 simple steps.