A Guide to Choosing the Right A/R Outsourcing Partner

Posted by Ryan Howard on Mar 1, 2024 8:15:00 AM

A Guide to Choosing the Right AR Outsourcing Partner

When selecting an outsourcing partner for your accounts receivable needs, it is essential to explore a variety of key factors to ensure a successful partnership. Understanding your business needs is only the first step in this process. By clearly identifying your goals, objectives, and the level of support required, you can better evaluate potential partners that align with your specific requirements.

Learn more in this guide when choosing and outsourcing to an accounts receivable partner. 


How much help do you need?

When outsourcing your accounts receivable, consider the following factors:

  • Volume of your accounts receivable needs
  • The complexity of your billing processes
  • The importance of maintaining strong customer relationships

It's normal to be concerned about the impact of outsourcing on your client relationships or the impact the third party would have on your business.  By understanding your business needs, you can better evaluate potential outsourcing partners and ensure they align with your requirements. 

What kind of outsourcing partner is best?

Before deciding, it is important to compile a list of reputable companies specializing in accounts receivable outsourcing. Look for partners with experience working with businesses similar to yours and a proven track record of success. Read reviews and testimonials from their clients to get insights into their reliability and performance.

Additionally, consider factors such as their industry reputation, financial stability, and ability to adapt to changing technology and regulations. This research will help you narrow your options and choose the most suitable partner for your business.

What A/R expertise is necessary?

When choosing an outsourcing partner for your accounts receivable, their experience and expertise are crucial. A third-party commercial collections agency should have A/R specialists on staff who have access to resources and tools specific to accounts receivable and collections.  They should also have a solid grasp of the legal and regulatory landscape related to debt recovery and the expertise and skills needed to navigate the complexities of ensuring compliance with relevant laws and regulations.

Additionally, consider their understanding of your industry and the specific challenges it presents. Look for partners who have worked with businesses in your industry before, as they will have a deeper understanding of your unique requirements.

How much value do A/R partners provide?

While cost is important, consider the value an accounts receivable partner can bring to your business. Look beyond the price tag and evaluate their ability to improve your cash flow, reduce bad debt, and enhance customer satisfaction. The right A/R outsourcing partner will also be transparent, address any issues or concerns in a timely manner, and keep you informed about the status of your accounts receivable. 

Compare the pricing models of different partners and consider factors such as the level of service provided, the quality of their work, and the technology and resources they have in place. You can make a more informed decision by considering both cost and value.

Collect More Cash With A/R Clean Up

What are the benefits of the right A/R outsourcing partner? 

With the right A/R partner, you can expect a variety of benefits including: 

  • Streamlined operations and improved A/R efficiency
  • Improved success rate in collections and debt recovery
  • More positive and focused interactions with clients

Read this testimonial to discover one of the reasons you can trust Enterprise Recovery, LLC as your accounts receivable outsourcing partner:

"Establishing a partnership with Enterprise Recovery was simple and rewarding. The entire process required very little of our accounting team and milestone reporting provided the necessary status updates along the way. Enterprise Recovery delivered the necessary leverage to recover our outstanding debts, while protecting our customer relationships. " ~ Brian Parsons, Vice President, Communication Test Design, Inc. (CTDI)


Topics: Accounts Receivable, Hiring a B2B Collections Agency