Getting frustrated or writing off client invoices isn't going to get them paid. An unresolved problem remains unresolved unless you do something about it. When a client agrees to pay for goods or services that your business is offering, it is well within your rights to request that they pay you.
If you're unsure what to say, use this sample template to remind clients to pay your business.
When to Send Payment Reminders
A best practice for sending invoices and payment reminders is to be consistent. If your clients are on Net 30 payment terms, for example, a consistent tactic for getting paid is to send the invoice on the same date of the month. If the client is new or if the payment terms are longer, a payment reminder could be sent on or just before payment is due. If the payment is still pending past the due date, use this payment reminder template to gently nudge your client to pay.
What's Included in a Payment Reminder
The payment reminder template includes an example of the language required when sending a letter via US Mail or via email. The template includes a place for your address, the person responsible for payment (usually in accounts payable at your client's office), information that should be included, and how your client can contact you for payment.
This sample template is a good first reminder of late payment. It can also be used again for later reminders in parallel with attempts to contact via phone. After a set period of time with non-payment, usually 45- 60 days, it may be time to escalate the account to a third-party collections agency.
To learn more information about third-party collections practices, or to request a quote, click the green button below. Enterprise Recovery specifically works with business debt and can help protect your business relationship and brand while we work to get your clients to pay.