When your accounts receivable department could use some help, it will show up in a number of ways.  You may notice your sales are increasing but your cash flow isn't covering your bills. Bad debts are written off or your DSO keeps increasing.  To grow your business, especially if you want investors, you must make accounts receivable a priority, collect bad debt, and use legal action to collect what's owed to you. 

At Enterprise Recovery, we provide commercial collection services for every stage of the commercial collection process.

Accounts Receivable Collections

Collecting accounts receivable balances is the core responsibility of the accounts receivable department. Depending on your staff, there may not be a "department" to take this on. Even with a full A/R department, unpaid low balance invoices often get put on the back burner.  The longer invoice payments aren't being received in a timely manner, the likelihood they will never be paid increases.  Several low balance unpaid invoices add up quickly.

Accounts receivable clean up reviews the A/R aging report and sends reminders to prompt client payments before they are long past due. If there are any payment disputes, they are investigated and resolved.  Repeat late-paying clients are identified and best practices are used to increase accounts receivable collections.

Collecting B2B Bad Debt

When an invoice will likely not be paid, accounts receivable will write it off as bad debt. Bad debt, however, may still be partially or fully recovered. Third party collections are available as an added resource to your accounts receivable department, offering time, expertise, and efficiency, to help collect. A collections agency helps relieve the burden of tracking down the responsible party and improves the chances of account recovery, often at no cost unless they are successful.

Commercial Litigation

If you've fulfilled your part of the contract and your client still refuses to pay, it may be time to settle in court. A legal review of your files in collections helps to determine if you have a case again the client, if the client has filed bankruptcy, and if there is a possibility of recovering the debt. A legal team is available to help file the forms for Small Claims Court or help get the file to trial. Staff is available to answer legal questions, help with information required to reach judgment in your favor, and report to you on the status of the claim.

One Stop for Commercial Collections Needs

Enterprise Recovery offers all three levels of collections in one stop. We've created a secure and user-friendly client collections platform to easily upload, track and manage your commercial collection accounts.

Our online client portal allows clients to:

• Upload customer invoices for A/R clean up services
• Upload customer data for bad debt collections
• Review your company's placement history
• Review active account inventory
• Download on-demand performance reporting
• Select and approve clients for legal review and litigation

With Enterprise Recovery as your commercial collections agency, we are transparent about our collections activities, keeping you informed and involved in the process. Whether your business is a staff of one or of many departments, your accounts receivable collections and your client relationships are in good hands.