Enterprise Recovery is a debt collections agency that specializes in B2B account recovery. We do our best to recover what's owed to hard-working companies so they can retain working capital and continue their successful business ventures. We also educate on the best practices required to collect those debts before turning to a professional debt collections company.
Depending on the type of customer or client, debt collections can look drastically different. Either can still be frustrating but one type of debt could actually be harmful to the overall business. Consumer-facing business, for instance, is more transactional. Businesses working together, exchanging goods or services, is likely part of a long-term relationship.
Unpaid invoices are the worst! While it's easy to react negatively to your late or non-paying clients, each invoice may require its own way of dealing with it. You can start proactively, including establishing a consistent invoicing process and following up as quickly as possible. However, if you're lacking the resources or your prevention strategy isn't working, it's time to try something new.
As part of setting up your accounts receivable department for success, it's important to define responsibilities, create job roles and policies to ensure things run smoothly. These roles and policies will include approving clients for credit, setting payment terms and approved methods of payment, invoicing procedures, and what to do if the client doesn't pay on time.
Every year, we take a look back at the previous year's blog entries to learn more about what you, our readers, want to see. In 2020, we observed that our readers were interested in building out their own successful A/R departments and first-party collections efforts. We're here to help!
A new business takes time, dedication, and wearing lots of many hats. If you're growing your business and want to attract more capital, it's time to protect your cash flow. This free downloadable guide will help you discover how to prioritize your accounts receivable so you don't have to waste time chasing down payments.
When your business needs to make a call to get invoices paid, make sure your accounts receivable and collections specialists are using the right language and abilities. Successful calls are handled by skilled collections specialists with the qualities of persistence, confidence, great listening skills, and training. When emails aren't bringing those late payments current, these call script examples may help.
If you’re concerned about receiving timely payments, you might be interested to know that your clients have preferences about receiving your invoices. When you can meet their preferences to increase your cash flow, isn't it worth it?
The National Oceanic and Atmospheric Administration (NOAA) predicts an above-normal hurricane season. Unfortunately, we've already witnessed the power of Hurricane Ida across the country with much of its impact still to be determined. Just as we've discovered with the COVID-19 pandemic, asking for money during this time seems precarious.
When your customer accounts become delinquent, they may have a number of reasons for not paying on time. Some of these excuses may be perfectly reasonable and others, not so much. If your in-house accounts receivable or collections department is fielding some of these excuses, here are some tips on how to handle them.
