As we move into the new year and look back on 2020, we are able to get a clearer picture of what topics to cover in 2021. The mission of this blog is to inform our readers, whether they're our clients or not. It's important for us to help tech entrepreneurs, startup businesses, small businesses, freelancers, independent consultants, manufacturers and other business-to-business organizations build better relationships with their clients. We believe better relationships mean better cashflow.
Here are the Top B2B Debt Collections and Client Retention Blogs of 2020.
#10: Ten Things to Include in Freelance and B2B Contracts
After reviewing a case of litigation against a software company selling SaaS services, we pulled together a list of items to include in business contracts. These items will help to protect freelancers and other businesses from litigation or losing court cases.
#9: Seven Inspiring Quotes from Black Entrepreneurs
As an example to black and brown entrepreneurs who are less likely to receive startup funding, this post listed motivational quotes to uplift and inspire. We stand in solidarity with those seeking to end injustice and racism.
#8: How to Manage Difficult Conversations with Clients
Business relationships are sort of like dating and falling in love. In any relationship, tough times and situations must be addressed through difficult conversations and listening skills.
#7: What are the Duties of an Accounts Receivable Specialist?
When your business depends on cash flow, an accounts receivable specialist has a very important responsibility. This post reveals the duties and skills required for this valuable position within your company.
#6: Do You Have to Pay Taxes on Accounts Receivable?
When you're a single owner or accounts receivable department-of-one, you might have some tax questions about A/R. We hope to offer some clarity on your financial statements with this post.
#5: End of Year Accounts Receivable Best Practices
Again, to help small businesses and small A/R departments, we encapsulated a list of best practices for closing out financials at the end of the year. We also offered tips to determine when to write off bad debts.
#4: What is the B2B Collections Process?
For those who are curious about how B2B debt collections differs than consumer collections, this post uncovers what's behind the scenes. We also dive into accounts receivable management and how it can affect working capital and cashflow.
#3: Prompt Clients to Pay with a Friendly Reminder
As many businesses were doing their best to maintain positive relations with clients, our friendly payment reminder templates proved popular. This post also lists how to prompt clients to pay before, on and after payment is due.
#2: First and Third Party Collections
The Enterprise Recovery Glossary was also a popular resource for our readers in 2020. Clarifying the difference between first and third party collections helped to explain some helpful terms in B2B debt collections.
#1: How to Ask for Payment During COVID-19
It's not surprising that our most popular post in 2020 was about asking for invoice payment during the COVID-19 pandemic. We hope the human-to-human approach and our editable payment reminder templates proved helpful to those who used them.
Last year challenged all businesses and customer relationships. From having difficult conversations to learning a different approach to debt collections in a kinder, more human way. We expect 2021 to be the same as we look forward to rebuilding all that was lost in 2020. Thank you for reading.