Employers are struggling with finding workers even though COVID restrictions are being lifted across the country.  According to a recent report, 42% of small business owners were unable to fill job openings and 91% were unable to find qualified applicants.  These challenges are also affecting the work that's getting done within businesses too. 

Here's how the job market is affecting client invoice payments.

When LGBTQ+ entrepreneurs are making decisions about their business, are they considering the values of those partners and venture capitalists? A 2016 study revealed that 37% of LGBTQ+ founders did not out themselves to investors, afraid that it would affect their chances or feeling that their status was irrelevant.  Things have changed in the five years since that study, with entrepreneurs getting more choosy about representation and values.  With that in mind...

Here is a list of supportive resources for LGBTQ+ entrepreneurs.

When starting a SaaS company,  entrepreneurs begin with a unique idea to solve customer challenges. Customer Success ensures that the product is used successfully by those customers. This business practice ensures that customer churn is reduced and the customers become advocates for the brand.

What are SaaS Customer Success best practices?

Accounts receivable refers to the amount due from customers for sales transactions using credit, financing, or regular timed retainer payments.  When measuring and collecting A/R, your business gets a clearer view of dependable cash flow and has the data to make informed business decisions such as investments and hiring.  To collect on past due receivables effectively, the sooner you're aware of non-payment, the more likely you can recover what's owed. 

With this in mind, timing matters when collecting past-due accounts receivable.

It's so frustrating when unpaid invoices are piling up, even after you've called, emailed and sent friendly reminders. At this point, many businesses will simply write off the invoices as bad debt and move on.  If you've taken on too much bad debt or let far too many invoices go unpaid, it's time to bring in the professionals. Let us remove the hesitation and complexity of it all. 

Here's how to hire a debt collections agency for your unpaid invoices.

Collecting past due debts from your customers and clients is an unfortunate part of the accounts receivable process. It's 'unfortunate' because not every customer will pay on time but it doesn't have to be contentious or ugly.  Your client will be aware of what they owe, when they owe and how to pay via your contract agreement. But even beyond that, there are steps you can take to ensure payment from your collections efforts. 

Follow these steps for successful business debt collections.

As a B2B business that supports other B2B businesses, we understand the value of strong client relationships. Much like other relationships, the value can increase over time, offering financial benefits through referrals and upselling. If handled correctly, these relationships can also be mutually beneficial to both parties.

Here's how to create strong client relationships and reap long-term benefits.

You have an amazing software idea and you're ready to make some money with it. Have you figured out your product's niche market? Have a business plan already? Are you already getting feedback from customers? These are just a few questions to consider as you take your product to market and start enjoying that recurring revenue. 

Use this checklist when you're ready to launch and grow your SaaS startup!

Over the course of 2020, businesses had to make adjustments to survive. For some, it was a matter of moving employees to remote work or pivoting to a new business strategy. For others, the effect of COVID-19 meant halting plans, shutting down, or laying off employees.  Manufacturers were unable to move products due to global supply chain challenges and small-to-medium businesses faced delayed payments. With states lifting mandates and vaccines in arms, there seems to be a light at the end of the tunnel. 

Are your client payments still affected by the COVID-19 pandemic?

From HR Tech to other models, businesses are expanding their capabilities by offering their services as a subscription.  For the same reason that your customer would hire an employee or purchase a product to take on the responsibility of a certain task, as-a-service models allow them to pay a recurring fee for the same product or service instead.  Have you thought about how to capitalize on the subscription model for your business?

Here's why businesses are offering as-a-service subscription models.